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Michigan State UniversityMichigan State UniversityInfrastructure Planning and Facilities

Info Tech Asst II


Job ID number:
Support Services
Job Type:
Student Position
Job Post Begins:
Friday, March 24, 2017
Job Post Ends:
Saturday, May 20, 2017
Job Detail:
Virtual/Physical Server Infrastructure Management • Assist in virtual machine creation and maintenance. • Assist in performance monitoring and management. • Assist in physical server maintenance. Virtual Firewall • Assist in cleanup and maintenance of policies. • Assist in troubleshooting and creation of policies. • Assist in management of corresponding Windows Firewall rules. Server Backups • Assist in the management of the backup servers. • Assist in troubleshooting alerts and errors within the backup environment. • Assist in adding and removing servers from backup and replication. Second Level Service Desk Request and Incident Management • Receive phone calls for requests and incidents. • Direct phone calls to the proper party for support. • Create tickets for any request or incident that comes in. Documentation • Create documentation for the services that you are directly involved in supporting. • Ensure documentation is kept up to date on a regular basis.
Enrolled in a technology-based degree granting program. Education, experience and/or exposure related to a Windows Active Directory environment as well as VMWare vCenter. A creative and innovative lifelong learner with the ability to communicate effectively with a diverse population; able to problem solve within a collaborative team environment; ability to understand different perspectives while utilizing expert knowledge of the technical operations of the job.
Pay Rate:
Work Hours:
Between 7am - 5pm
Hours per week:
up to 29