MSU IPF offers faster, simplified process for requesting window air conditioners
May 4, 2015
Michigan State University Infrastructure Planning and Facilities has updated its window air conditioning process to increase efficiency, cut costs and provide campus customers with better service regarding window air conditioner installations.
IPF now provides campus customers with a guaranteed quote and single bill for installations, and the installation price will be reevaluated on an annual basis. If there is a request for multiple installations of new window air conditioners (in excess of $10,000), the project will follow a competitive bidding process.
IPF will provide one point of contact throughout the entire installation process. The goal is to complete the installation within one month of receiving the approved request. Upon the completion of a project, customers will receive a follow-up from IPF with warranty information and training on the system will take place upon request. Existing window air conditioner repairs will be handled on a time and material basis.
“IPF is always looking to streamline processes to benefit both its customers and the university as a whole,” said Project Services Manager Shawn Kelly.
The improved process will provide convenient and efficient service from start to end, and IPF customers will see benefits such as lower costs and improved response time. Visit ipf.msu.edu for more information.
MSU Infrastructure Planning and Facilities builds and maintains the physical environment for Michigan State University’s education, research and outreach missions, and directs the university’s sustainability initiatives and long-term infrastructure planning goals. The unit’s experienced team of professionals keeps MSU running 24/7/365, delivering an immense menu of services and providing expert analysis for university objectives. Call (517) 353-1760 for emergency service.