Skip to main content
Michigan State UniversityMichigan State UniversityInfrastructure Planning and Facilities

Telephone instructional videos

Transferring a call

The "transfer" button allows you to transfer the current call to another extension.

Conference calling

The conference button allows you to add another party to the call. You can conference up to six people total.

Send All Calls

"Send All Calls" is a feature on the Avaya phones that can be activated to send calls directly to your voicemail. You would use this feature if you plan to be away from your desk or will be hosting a meeting in your office and do not want to be disturbed.

Speed dial

The "Speed dial" feature on your Avaya phone will allow you to save the numbers you call most often and dial them with just the touch of a button.