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Michigan State UniversityMichigan State UniversityInfrastructure Planning and Facilities

Avaya Aura Messaging

The Avaya Aura Messaging system is a new voicemail platform that offers Unified Messaging, personal faxing, Reach Me, Notify Me and many other new features.

Access the Avaya Aura Messaging Web Access site for system preferences.

View the Avaya Aura Messaging quick reference guide.

View the Avaya Aura Messaging user guide.

View the Avaya Aura Messaging Shared Extension Voicemail instructions.

New features

In addition to the Unified Messaging (voicemail to e-mail notification) that users enjoy today, the following new features are also available:

  • Updated website to access messages – Users can access voicemails via a web browser and listen to messages with computer speakers or have the voicemail system call them.
  • Reach Me – A feature that forwards calls to a phone on a schedule that the users define. It also allows users to define a list of numbers that they want called and if they want to screen calls before they accept them.
  • Notify Me – A customizable version of Unified Messaging that allows users to determine how to get notified of messages in their mailbox, including e-mail and SMS notifications.
  • Familiar user interface – The interface is familiar to users if they own a cell phone. For example, users will press "1" to listen to messages, "7" to delete, "9" to save, etc. 

Learn more about these features by reviewing the user guide.