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A newsletter header image with an image of Dan Bollman behind the title 'The Details with Dan Bollman'

Happy March!

March 11, 2015

After a bone-chilling February, the weather is finally beginning to warm up now that March is here. Things at IPF are beginning to heat up, too, which is why I’m starting this bi-weekly e-newsletter for all IPF employees.

The goal is simple: to let you know what’s going on. There are a lot of IPF employees but only one of me, so I need an easy way to “talk” to you on a regular basis, to let you in on the details of important IPF happenings.

The Details will come out every other week. It’ll show up in your e-mail and will be posted on the IPF website under the News and Alerts tab, so you can get to it anytime.

What will I talk about? Here are a few of the topics on my mind.

  • Metrics—what are they and how do they affect you?
  • Culture change—what is it and what does it mean to you?
  • Perceptions about IPF—how can you help change or create them?
  • Great customer service—what does it look like?
  • Consultants—who are they and why are they here?
  • What exactly is that new “Organization & Resource Effectiveness” box on the org. chart?

These are some of my ideas, but I also want to hear from you.  What are your questions and ideas? I’m working on getting a special e-mail address set up so you can send your questions and ideas for The Details directly to me. In the meantime, please send your thoughts to Put “The Details” in the subject line so we can spot them easily. Thanks!

In the next issue of The Details, I’ll be talking about IPF’s strategic framework in a way that helps make it real for you (at least, I hope so!). I want you to understand how you play a part in moving strategies from thoughts in a “plan” to actions on the ground. You might think that a strategic framework doesn’t have anything to do with you, that it’s only for people who spend their days in meetings. That’s not true. No matter where you are in IPF, whether you’re working at a desk or out in the field, the ideas that are part of this framework have an impact on you and how we will move IPF forward, together.

But for now, I just want to say how happy I am to be working with such a dedicated, hard-working group of people. You really do keep MSU running. Now go enjoy some of that 50-degree weather!