Budgeting and Billing
Billing
Customer Statements
IPF recently updated its work order management system.
To read your bills beginning February 2024
- Go to planon.msu.edu
- Log in using your MSU email and password
- Authenticate using Okta Verify
- Select Requests in the Navigation panel to expand the dropdown list
- Select the Customer Statements
- Provide an account number and dates (e.g., 2024-02-01 through 2024-02-29) you would like to search
- Your screen will then display all project numbers and work orders that have charges billed to that account for that specific month
Please see Viewing Customer Statements in Planon for more detailed instructions.
To read your bills prior to February 2024
- Please contact us at msuplanon@msu.edu
- Provide an account number along with the start Billing Period From and end Billing Period To dates
- A copy of your statement will be provided to you.
For more detailed instructions on Customer Statements and how to view your billing information please visit:
Self-Service (Campus Requests) Processes
IPF Budgeting and Billing Processes
Utility Billing
Our Power and Water team is responsible for generating utilities for campus facilities, including electricity, steam for heating and cooling, and water services. Natural gas services are provided by Consumers Energy. City of East Lansing provides sewer to all campus buildings and water for some buildings in the northwest area of campus. Lansing BWL provides electricity and water for the south campus farms areas. Our utility billing system, Trefoil Energy, emails a monthly utility report for all billed meters that will allow you to examine your utility consumption and cost, empowering your stewardship of MSU’s resources.
Estimates
We now offer a helpful reference guide designed to assist customers in developing a general estimate for the most requested minor alterations and improvements. This resource provides a convenient starting point for understanding potential costs, helping customers plan for small-scale changes.
We provide multiple options for estimates to meet your needs.
Account numbers
Our financial system mandates an account number for all work orders, regardless of funding coverage.
General funding
If your requested service is covered by general funding, we will change the account number according to the appropriate general fund account.
Other funding
If your requested service is not covered by the general fund, we will notify you accordingly. You will have the opportunity to decline our service or move forward as planned on the account number of your choosing.
Funding
We maintain facilities and landscapes used by academic or administrative departments that are supported by the university's general fund. This includes most permanent facilities of the main campus. Facilities with other funding sources, such as grants or self-supporting enterprises, are not IPF funded service areas.
Facilities excluded from IPF funding
- Residence Halls
- Intercollegiate athletic facilities
- Medical clinics
- Items/services NOT funded by IPF
Items/services NOT funded by IPF Through-wall or window air conditioners Laboratories and associated equipment and related utility piping Inventoried equipment Carpeting and draperies Distilled water systems Compressed air systems and other air supply systems not intended for building environmental (heating and ventilating) control Vacuum systems Movable classroom seating Data and telephone systems Wire, fiber optics and wireless media needed to support data and telephone systems Window cleaning Office carpet cleaning or hard floor refinishing Building use outside of normal hours Additional frequencies of service Office move out detail cleaning
Customer Service Bulletins
The following table reflects important cut off dates for stakeholders to be aware of as it relates to service provider billing (aka customer statements) in Planon (and formerly FAMIS). Fiscal Officers (FO’s) will receive a service provider billing edoc in KFS on the date noted in the far right column. FO’s have five calendar days to validate and approve the charge, change the object code, add a line description, and change their account in advance of the charge hitting their operating statement. Any labor, transportation, material, or service charge will be pulled and reflected in the charge you receive up until the date noted below. Charges will automatically approve and push to departmental operating statements after five days with or without FO approval.
| Billing Period | Payroll Cutoff | Transportation Cutoff | All Other Charges | Available in EBS |
|---|---|---|---|---|
| July 2026 | July 11 | July 15 | July 21 | July 24 |
| August | Aug 8 | Aug 15 | Aug 18 | Aug 21 |
| September | Sep 5 | Sep 15 | Sep 22 | Sep 25 |
| October | Oct 3 | Oct 15 | Oct 20 | Oct 23 |
| November | Oct 31 | Nov 15 | Nov 17 | Nov 20 |
| December | Nov 28 | Dec 15 | Dec 16 | Dec 18 |
| January 2027 | Jan 9 | Jan 15 | Jan 19 | Jan 22 |
| February | Feb 6 | Feb 15 | Feb 16 | Feb 19 |
| March | Mar 6 | Mar 15 | Mar 23 | Mar 26 |
| April | Apr 3 | Apr 15 | Apr 20 | Apr 23 |
| May | May 1 | May 15 | May 18 | May 21 |
| June | June 12 | June 15 | June 22 | June 25 |
PROFESSIONAL AND DESIGN SERVICES
IPF Planning, Design and Construction is primarily a self-supporting department responsible for all construction and renovations on campus.
All billing rates and fees are reviewed and approved by MSU's Office of Financial Analysis and Reporting (Office of the Controller). These rates and fees are based on actual costs, applied consistently and based on actual use of service. The university develops policy and guidance regarding charge and billing rates.
Read Professional Design Definitions to learn more about services are included in projects and visit Renovations and Improvements to learn more about our services.