Get to know IPF: Tim Heckaman

Photo of Tim Heckaman and spouse

Anthony Yuhasz

December 1, 2020

“Technology has the ability to change our lives for the better, as long as we use it responsibly.”

Wise words from Tim Heckaman, MSU Surplus Store and Recycling Center’s (SSRC) Information Technology administrator.

Heckaman’s interest in technology, and specifically computers, began early in life. At age 18 he got his first computer, and after a friend showed him how they worked and what could be done with them, he became hooked.

“The versatility of what they have to offer is part of what draws me to them,” Heckaman said.

Heckaman started his 17-year history with MSU in 1996 working for MSU Concessions. But it wasn’t until he returned to MSU some years later that his career with SSRC began.

“I came back to MSU to work for the Surplus Store and managed all the outgoing computer equipment, e-waste and data security for outgoing equipment,” Heckman said. “Now, I do that same job, but I also have the role of creating and managing the IT network for Surplus, Recycling and MSU Bikes.”

“I enjoy working with Tim. He is quick to respond, customer-oriented and willing to help figure out a solution. He’s made my life and the MSU Heath Care team’s life easier during the last few months.”
Robert Barto, MSU IT Services - Clinical Technology

Heckaman also manages the e-waste contract for MSU, making sure our e-waste is being recycled responsibly and as cost effectively as possible. He also repairs broken equipment that has reuse value.

“I manage the help desk along with users and devices connected to our domain, as well as create and maintain the servers that support them,” he said. “I maintain all of the tech equipment that SSRC and MSU Bikes staff need to do their jobs, and train and supervise student, on-call and full-time employees.”

Heckaman’s passion for helping others goes beyond his work for IPF.

“Every year my wife and I go down to the Dominican Republic on a mission trip,” he said. “It’s always an amazing time. While it definitely is not a vacation, it always encourages and uplifts us.”