Budgeting and Billing

Billing 

Customer Statements

Your bill can be accessed monthly for the longevity of a project. To read your bill

1. Go to Customer Statements
2. Provide an account number along with the start Billing Period From and end Billing Period To dates.
3. Your screen will then display all project numbers and work orders that have charges billed to that account for that specific month.

Utility billing

Our Power and Water team is responsible for generating and distributing utilities to campus facilities, including electricity, steam for heating and cooling, water and sewer services. Natural gas services are provided by Consumers Energy. Some buildings on north campus have water service provided by the City of East Lansing. Our campus utility billing site allows you to examine your utility usage, empowering your stewardship of MSU's resources.

• Our Utility Billing users guide offers you a detailed and comprehensive guide to navigating the Campus Utility Billing site and using the cost and consumption data.

• Our 'How to find utility data by building' guide  gives you a step-by-step guide to finding campus utility data by building.

Estimates

We provide estimates at no-charge to help you make fiscally responsible decisions.  Our estimates should not be used as a firm or final budget.

Estimate request

To request your estimate

1. Submit an online service request
2. Answer Yes to the question Is this an estimate request?
3. You will have 60 days to approve or deny the estimate

Approved estimates 

If your estimate is approved, we will create a work order using the account number you provided

Denied estimates

If your estimate is denied, we will cancel your work request. 

Account numbers

Our financial system mandates an account number for all work orders, regardless of funding coverage.

General funding

If your service is covered by general funding, we will change the account number according to the appropriate general fund account.

Other funding

If your service is not covered by the general fund, we will notify you accordingly.  You will have the opportunity to decline our service or move forward as planned on the account number of your choosing.

Funding

We maintain facilities and landscapes used by academic or administrative departments that are supported by the university's general fund.  This includes most permanent facilities of the main campus.  Facilities with other funding sources, such as grants or self-supporting enterprises, are not IPF funded service areas. 

Facilities excluded from IPF funding

• Residence Halls
• Intercollegiate athletic facilities
• Medical clinics

Customer Service Bulletins

You can reference the table below for important dates corresponding to each billing period.