Budgeting and Billing
Billing
Customer Statements
Your bill can be accessed monthly for the longevity of a project. To read your bill
- Go to Customer Statements
- Provide an account number along with the start Billing Period From and end Billing Period To dates.
- Your screen will then display all project numbers and work orders that have charges billed to that account for that specific month.
Utility billing
Our Power and Water team is responsible for generating and distributing utilities to campus facilities, including electricity, steam for heating and cooling, water and sewer services. Natural gas services are provided by Consumers Energy. Some buildings on north campus have water service provided by the City of East Lansing. Our campus utility billing site allows you to examine your utility usage, empowering your stewardship of MSU's resources.
- Our Utility Billing users guide offers you a detailed and comprehensive guide to navigating the Campus Utility Billing site and using the cost and consumption data.
- Our 'How to find utility data by building' guide gives you a step-by-step guide to finding campus utility data by building.
Estimates
We provide estimates at no-charge to help you make fiscally responsible decisions. Our estimates should not be used as a firm or final budget.
Estimate request
To request your estimate
- Submit an online service request
- Answer Yes to the question Is this an estimate request?
- You will have 60 days to approve or deny the estimate
Approved estimates
If your estimate is approved, we will create a work order using the account number you provided
Denied estimates
If your estimate is denied, we will cancel your work request.
Account numbers
Our financial system mandates an account number for all work orders, regardless of funding coverage.
General funding
If your service is covered by general funding, we will change the account number according to the appropriate general fund account.
Other funding
If your service is not covered by the general fund, we will notify you accordingly. You will have the opportunity to decline our service or move forward as planned on the account number of your choosing.
Funding
We maintain facilities and landscapes used by academic or administrative departments that are supported by the university's general fund. This includes most permanent facilities of the main campus. Facilities with other funding sources, such as grants or self-supporting enterprises, are not IPF funded service areas.
Facilities excluded from IPF funding
- Residence Halls
- Intercollegiate athletic facilities
- Medical clinics
| Items funded by IPF |
|---|
| Plumbing, heating, air conditioning and ventilation |
| Interior and exterior of buildings |
| Electrical repairs of all types including primary and secondary systems |
| Hardware, locks, keys, closers |
| Elevators |
| Utility distribution systems inside buildings — electrical, heating, process steam, water lines, gas lines and sewer lines (storm and sanitary) |
| General cleaning |
| Floors, refinished (annually, as needed) |
| Carpets, cleaned (annually, as needed) |
| Landscape maintenance (mowing, pruning, mulching, etc. Not including installation or plant replacements) |
| Snow and ice removal |
| Maintenance of surfaces such as roads, bridges, sidewalks, building entrances, bike paths, and terraces, as well as the upkeep of parking lots and ramps |
| Items NOT funded by IPF |
|---|
| Through-wall or window air conditioners |
| Laboratories and associated equipment and related utility piping |
| Inventoried equipment |
| Carpeting and draperies |
| Distilled water systems |
| Compressed air systems and other air supply systems not intended for building environmental (heating and ventilating) control |
| Vacuum systems |
| Movable classroom seating |
| Data and telephone systems |
| Wire, fiber optics and wireless media needed to support data and telephone systems |
| Window cleaning |
| Office carpet cleaning or hard floor refinishing |
| Building use outside of normal hours |
| Additional frequencies of service |
| Office move out detail cleaning |
Customer Service Bulletins
You can reference the table below for important dates corresponding to each billing period.
| Billing Period | Payroll Cutoff | All Other Charges | Available in EBS |
|---|---|---|---|
| 2019/06 | 06/08/19 | 6/20/19 | 6/22/19 |
| 2019/07 | 7/06/19 | 7/23/19 | 7/26/19 |
| 2019/08 | 8/03/19 | 8/21/19 | 8/24/19 |
| 2019/09 | 9/14/19 | 9/22/19 | 9/25/19 |
| 2019/10 | 10/12/19 | 10/22/19 | 10/25/19 |
| 2019/11 | 11/09/19 | 11/19/19 | 11/22/19 |
| 2019/12 | 12/07/19 | 12/18/19 | 12/21/19 |
| 2020/01 | 1/04/20 | 1/22/20 | 1/25/20 |
| 2020/02 | 2/01/20 | 2/19/20 | 2/22/20 |
| 2020/03 | 3/14/20 | 3/22/20 | 3/25/20 |
| 2020/04 | 4/11/20 | 4/21/20 | 4/24/20 |
| 2020/05 | 5/09/20 | 5/20/20 | 5/23/20 |
| 2020/06 | 6/06/20 | 6/21/20 | 6/24/20 |